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As Easter 2025 draws near, both individuals and businesses across the UK are taking a closer look at their delivery plans.
With Good Friday (18 April 2025) marking the start of the long bank holiday weekend, questions are surfacing around how parcel and postal services will be affected.
Public holidays like Good Friday often lead to temporary pauses in courier operations, and for those relying on Evri’s parcel services, it’s important to know exactly what to expect.
From delivery suspensions to support availability and alternative options, a clear understanding of the Easter service schedule can help avoid delays and missed expectations.
In this guide, we break down Evri’s delivery policy for Good Friday 2025, highlight key dates to keep in mind, and share practical advice to help you stay on top of your logistics during the Easter break
Does Evri Deliver on Good Friday 2025?
Evri, formerly known as Hermes, has grown to become one of the UK’s most widely used courier services. It operates a large-scale logistics network covering parcel delivery, drop-off and collection via ParcelShops, and locker-based services.
When it comes to Good Friday 2025, Evri does not offer deliveries, collections, or processing. This year, Good Friday falls on 18 April, and the company’s operations will be temporarily suspended in alignment with the UK’s bank holiday calendar.
Evri Easter 2025 Operational Schedule
| Date | Day | Evri Service Status |
| 17 April 2025 | Thursday | Full operations |
| 18 April 2025 | Good Friday | No deliveries, collections, or processing |
| 19 April 2025 | Saturday (Easter Eve) | Limited service in selected areas |
| 20 April 2025 | Easter Sunday | No service |
| 21 April 2025 | Easter Monday | No service |
| 22 April 2025 | Tuesday | Full service resumes |
This table helps clearly communicate Evri’s Easter service disruption and resumption timeline, making it easy for readers to understand and plan around.
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What Is Evri’s Good Friday Opening Hours and Support Availability?
While delivery and collection services are paused on Good Friday, there are limited access options for users through Evri’s broader network.
ParcelShops and Lockers
Evri’s ParcelShops often located inside supermarkets and convenience stores may still be physically open, depending on the host store’s schedule. However, dropping off a parcel on Good Friday will not result in immediate processing.
Evri Lockers remain accessible 24/7, but any item deposited on a bank holiday will be scanned and moved only once operations resume after the weekend.
Customer Support
Evri’s human support services are unavailable during bank holidays. However, customers can access:
- The Evri tracking tool on their website or delivery app
- Chatbot support for general inquiries
- A self-service Help Centre with FAQs
Live agents will return from Tuesday, 22 April, for personal assistance.
Evri Easter 2025 Delivery & Service Schedule Overview
| Date | Day | Evri Delivery Service | ParcelShop Availability | Locker Access | Customer Support |
| 17 April 2025 | Thursday | Full operations | Open (standard hours) | Accessible & fully active | Live agents & chatbot |
| 18 April 2025 | Good Friday | No deliveries or collections | Varies by host store (no scanning) | Accessible (no processing) | Self-service only |
| 19 April 2025 | Easter Saturday | Limited deliveries in some areas | Most open with reduced hours | Accessible | Self-service only |
| 20 April 2025 | Easter Sunday | No operations | Mostly closed | Accessible | Not available |
| 21 April 2025 | Easter Monday | No operations | Some open, no processing | Accessible | Self-service only |
| 22 April 2025 | Tuesday | Full service resumes | Open (standard hours) | Accessible & processing resumes | Full support available |
How Does Evri Compare to Other Couriers on Good Friday?
Evri’s decision to pause services on Good Friday is consistent with the wider logistics industry. Here’s a comparison of other courier providers in the UK for 18 April 2025:
| Courier | Good Friday Delivery | Notes |
| Evri | No | ParcelShops open, but parcels not processed |
| Royal Mail | No | Full suspension of collections and deliveries |
| DPD (Premium) | Yes (pre-booked only) | Limited service with time-slot options |
| Yodel | No | Closed until Easter Saturday |
| Amazon Logistics | Yes (in selected regions) | Dependent on warehouse location and Prime status |
| DHL Express | No (domestic UK) | International delivery may be possible |
If your shipment is urgent, consider booking with DPD Premium or checking availability with Amazon Prime logistics.
What’s the Best Way to Avoid Easter Delivery Delays with Evri?
To ensure your parcels arrive before Easter, Evri advises that items should be sent by Tuesday, 15 April or Wednesday, 16 April at the latest. Leaving it until Thursday, 17 April puts you at risk of delays, with processing likely to resume only after the long weekend.
Here’s a recommended timeline for Easter 2025:
| Date | Recommended Action | Delivery Expectation |
| 15 April | Drop off or book a collection | High chance of 17 April delivery |
| 16 April | Last safe date to send | May arrive before the weekend |
| 17 April | Risk of delay | Could be held until 22 April |
| 18–21 April | No collections or deliveries | Processing resumes on 22 April |
To avoid complications, plan ahead and communicate expected delivery timelines with customers or recipients.
Are There Any Alternatives When Evri is Not Operating?
If Evri isn’t an option during the Easter weekend, you may consider:
Using Other Courier Services
Companies such as DPD and UPS offer pre-booked timed services in selected regions on Good Friday. Amazon Prime deliveries may also be active in metropolitan areas.
Click & Collect Services
Major retailers like Argos, Currys, ASDA, and John Lewis offer click & collect options with store pickups available on Good Friday, subject to holiday hours.
Same-Day or Peer-to-Peer Couriers
Platforms such as AnyVan, TaskRabbit, and local courier firms may offer urgent, on-demand delivery solutions within the same city or region.
These alternatives are particularly useful for businesses that must meet urgent customer requirements even during bank holidays.
How Can Customers Contact Evri During the Easter Break?
While live customer service agents are unavailable over the Easter weekend, Evri continues to offer digital support options for tracking and general queries.
| Support Channel | Good Friday Availability |
| Online tracking tool | Available |
| Automated chatbot | Available |
| Help Centre / FAQs | Available |
| Live agent chat/email | Not available |
| Social media response | Delayed due to holiday staffing |
For non-urgent queries, it’s best to wait until Tuesday, 22 April, when the full support team returns.
Conclusion
In summary, Evri will not be delivering or collecting parcels on Good Friday, 18 April 2025. Like most UK courier services, Evri pauses operations over the Easter bank holiday to ensure staff wellbeing and standardise logistics nationwide.
Though ParcelShops and lockers may be accessible, no scanning or parcel movement will occur until after the weekend. Services will resume from Tuesday, 22 April, and any parcels sent late in the week may be subject to delays.
Planning ahead, understanding support availability, and knowing your alternative options can help you avoid disruption and manage delivery expectations more effectively.
FAQs About Postal Delivery on Good Friday
Is Evri delivering parcels on Easter Sunday 2025?
No. Easter Sunday is a non-operational day for Evri. Services resume after the bank holiday.
Can I drop off a parcel at a ParcelShop on Good Friday?
Yes, but it won’t be processed or scanned until Tuesday, 22 April.
Are Evri lockers accessible during bank holidays?
Yes, lockers are always accessible, but contents will not move until operations resume.
Does Evri offer next-day delivery right before Easter?
Yes, but only if booked by 16 April. Sending on 17 April risks delay.
What happens to parcels dispatched on 17 April?
They will be held at Evri sorting centres and delivered after 22 April.
Will Evri customer service be available during Easter?
Only automated systems will be active. Human support returns on 22 April.
Can I use another courier for urgent deliveries on Good Friday?
Yes, providers like DPD Premium or Amazon Logistics may operate in selected areas.