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In today’s fast-paced world, reliable and timely parcel delivery is essential for both individuals and businesses.
Whether it’s a last-minute birthday gift, an important document, or an online shopping order, knowing when your delivery will arrive helps with planning and peace of mind.
One of the UK’s most prominent courier companies, Evri (formerly Hermes), handles millions of parcels every week. But a question often asked by customers is: what time do Evri stop delivering?
Especially in a bustling city like London, where schedules are tight and evenings are busy, understanding delivery timelines can save time and reduce frustration.
This guide explores Evri’s evening delivery windows, how their service compares to other couriers, and how you can manage or prepare for parcels that arrive later in the day.
What Are Evri’s Standard Delivery Hours Across the UK?
Evri delivers parcels from 8:00 AM to 8:00 PM, Monday through Saturday. This 12-hour window ensures coverage across diverse customer needs from early risers awaiting business deliveries to families expecting evening parcels.
These hours are part of Evri’s standard delivery service and apply to most areas in the UK, including major cities, suburban zones, and some rural locations.
Regional and Service-Based Variations
While the core delivery hours remain consistent, several factors can slightly alter them:
- Standard Deliveries typically aim to complete routes by around 6:00 PM, especially in less populated areas.
- Next-Day and Premium Deliveries can push the window to 8:00 PM, prioritising quick turnaround.
- Same-Day Services, offered in select cities, often wrap up by evening, but these are not yet widely available through Evri.
This flexibility ensures that even with high volumes, most parcels reach their destinations on the same day they leave the depot.
Does Evri Deliver in the Evenings or Late at Night?
Expect from Evening Deliveries
Evri’s evening operations cater to the growing demand for deliveries outside standard working hours.
For professionals and families who may not be home during the day, deliveries between 5:00 PM and 8:00 PM are common particularly in urban locations like London, where route density allows couriers to maintain later hours efficiently.
In these areas, it’s not unusual for drivers to deliver just before the 8:00 PM cut-off. This is particularly evident during:
- Holiday seasons
- Sales events like Black Friday
- Weather-related delays
No Late-Night Service
Evri does not offer delivery services beyond 8:00 PM. Unlike some competitors such as Amazon or DPD who operate until 9:00 PM or even later, Evri maintains a strict cut-off to ensure the well-being of its couriers and to manage logistical reliability.
What Is the Latest Time an Evri Courier Can Deliver in London?
Extended Hours for High-Density Areas
In a city like London, where delivery volumes are high and logistics operations are extensive, couriers frequently operate closer to the upper limit of the delivery window. Evri deliveries in London often arrive between 6:00 PM and 8:00 PM, especially in areas like:
- Central London (Westminster, Camden)
- East London (Tower Hamlets, Hackney)
- South London (Lambeth, Croydon)
Here, the sheer volume of parcels and the proximity of delivery points allow for extended operating hours without overburdening drivers.
Influencing Factors
Several variables impact when your parcel arrives:
- Route planning efficiency
- Weather conditions
- Courier staffing
- Local road restrictions and congestion zones
Couriers generally optimise their routes based on delivery urgency, size of parcel, and distance from depots or drop-off points.
When Do Evri Couriers Typically End Their Delivery Rounds?
Operational Structure of Courier Routines
Evri couriers are predominantly self-employed, allowing them some flexibility in their delivery times. However, they must complete all parcels assigned for the day by the company’s delivery deadline, which is 8:00 PM.
Many couriers start their rounds early in the morning around 8:00 AM after collecting parcels from local depots. The end of their round varies depending on the number of parcels and traffic conditions.
Variables Affecting End-of-Day Deliveries
- Route length: Longer rural routes finish earlier due to spread-out addresses.
- Parcel volume: Higher numbers may push deliveries later.
- Technical issues: GPS tracking errors or app crashes can cause minor delays.
- Missed deliveries: If recipients are unavailable and no safe place is provided, couriers may revisit or reattempt delivery.
How Can You Track Your Evri Parcel in Real Time?
Live Tracking Tools
Evri offers real-time parcel tracking via its website and mobile app. Once the courier scans a package as “out for delivery,” customers receive a notification and can view an estimated delivery time.
Features include:
- Estimated time slot
- Live location of the courier (in some areas)
- Notifications for delivery attempts or delays
Interpreting Tracking Status
| Status Message | What It Means |
| Out for delivery | Courier has your parcel and is en route |
| Delivery attempted | Courier tried to deliver, no one was in |
| Delivered | Parcel successfully delivered or left safe |
| Delayed | Delivery rescheduled due to external factors |
Evri’s tracking system is typically reliable, although during peak times, the live updates may lag slightly behind the actual delivery.
Are There Weekend or Bank Holiday Delivery Cut-Offs?
Weekend Schedules
Evri does deliver on Saturdays, but service may be limited compared to weekdays. The standard delivery window is 8:00 AM to 6:00 PM, with fewer couriers available in some areas.
Sunday delivery is not standard but may occur during peak seasons such as December.
Holiday Operations
During Bank Holidays, Evri may halt operations or run a reduced schedule. It’s best to plan ahead during:
- Christmas and Boxing Day
- Easter weekend
- National Bank Holidays
Parcels expected around these dates are often rescheduled automatically, and estimated delivery dates on the tracking page reflect these adjustments.
Can You Request or Schedule an Evening Delivery With Evri?
Limited Customisation Options
Evri currently doesn’t offer fixed time-slot scheduling for deliveries. Unlike DPD or Amazon Logistics, customers cannot select a precise delivery window (e.g., “between 6 PM and 8 PM”).
Alternative Delivery Solutions
However, Evri does provide a few options that may assist those unavailable during the day:
- Nominate a “safe place” (e.g., behind bins, porch, garage)
- Deliver to a trusted neighbour
- Redirect to a local ParcelShop for collection at your convenience
These services offer some control, even without exact time slot selection.
What Should You Do if Your Evri Parcel Doesn’t Arrive on Time?
Troubleshooting Late Deliveries
If your parcel doesn’t arrive by the 8:00 PM cut-off, here’s what to do:
- Check the tracking page for updates.
- Wait until the next working day, especially during busy periods.
- If there’s no movement or change in status, contact Evri customer service via:
- Chatbot on the website
- Phone support
- Social media messaging
- Report the issue if the parcel remains missing after 24 hours.
Claims and Compensation
Evri offers claims and refund services for lost or delayed parcels. Claims can be filed via their online portal, typically requiring:
- Tracking number
- Proof of postage
- Description of the item
Resolution timeframes range from 3 to 5 working days.
How Does Evri’s Evening Delivery Compare to Other UK Couriers?
Here’s a detailed comparison of evening delivery cut-off times among top UK couriers:
| Courier | Cut-Off Time | Weekend Delivery | Time Slot Scheduling | Key Feature |
| Evri | 8:00 PM | Saturday only | No | Budget-friendly national coverage |
| Royal Mail | 6:00 PM | Saturday only | No | Traditional and trusted service |
| DPD | 10:00 PM | Yes | Yes | Advanced time-slot tracking |
| Yodel | 9:00 PM | Yes | No | Broad parcel network |
| Amazon | 9:00 PM+ | Yes | Yes | Real-time location tracking |
Evri offers solid value for money and broad coverage but lacks precision scheduling and ultra-late deliveries provided by premium couriers.
Why Understanding Evri’s Delivery Times Can Help You Plan Better?
Improved Planning and Efficiency
Knowing Evri’s delivery window allows both businesses and individuals to:
- Avoid missed deliveries
- Prepare someone to receive high-value items
- Prevent delivery failures due to access restrictions
Benefits for E-Commerce Businesses
Online sellers using Evri for fulfilment can set realistic customer expectations, helping to reduce complaints, build trust, and improve delivery ratings.
Conclusion
Evri is one of the UK’s most accessible and affordable parcel delivery services. With a standard 8:00 PM evening cut-off, they accommodate most recipients’ schedules, particularly in metropolitan areas like London.
While they may not offer ultra-late or time-specific deliveries, they balance reliability and reach with cost-efficiency.
Understanding when Evri delivers and what to do when delays occur empowers both senders and receivers to better manage their time and expectations.
FAQs About What Time Do Evri Stop Delivering?
What should I do if my Evri delivery is delayed past 8 PM?
Wait until the next business day, then check tracking and contact customer service if no update is available.
Does Evri deliver after 9 PM in London?
No. The latest delivery time is 8:00 PM, even in London.
Can I pick up my parcel from Evri if I missed delivery?
Yes, if redirected to a ParcelShop. Bring ID and your tracking number.
Are Evri delivery times different during Christmas?
Yes, operations are extended but delays are more frequent due to volume.
Is Evri’s tracking accurate?
Generally yes, but it may lag during peak times.
Can I schedule my Evri parcel to arrive after work hours?
Not directly, but using a safe place or ParcelShop can help.
What happens if the courier can’t access my property?
They may leave it in a designated safe place or attempt delivery the next day.